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Shipping Policy

Shipping Policy for Organic Tokri’s E-Commerce Website in India:


1. Shipping Zones and Delivery Areas:

   Organic Tokri currently ships within India. We deliver to most locations across the country, ensuring that our customers can enjoy our premium organic products anywhere within India.


2. Delivery Timeframes:

   Orders placed on Organic Tokri’s website are processed and dispatched within 1-2 business days. The delivery time may vary depending on the destination. Typically, customers can expect their orders to be delivered within 5-7 business days from the date of dispatch.


3. Shipping Partners:

   We have partnered with reliable courier services to ensure the safe and timely delivery of your organic products. Our shipping partners are chosen to provide efficient and secure delivery services.


4. Shipping Charges:

   Organic Tokri offers free shipping on orders above a specified value. For orders below this threshold, a nominal shipping fee is applicable. The shipping charges, if any, will be clearly mentioned during the checkout process.


5. Order Tracking:

   Customers can track their orders in real-time using the tracking information provided once the order has been dispatched. This ensures transparency and allows customers to know the exact status of their shipment.


6. Delivery Attempts:

   Our courier partners will make multiple attempts to deliver the package to the provided shipping address. In case the delivery is unsuccessful after several attempts, the customer will be contacted for further instructions.


7. Shipping Restrictions:

   Certain products may be subject to shipping restrictions based on geographical locations. Customers are responsible for checking their local regulations regarding the import of specific organic products. Organic Tokri reserves the right to cancel orders in areas where shipping restrictions apply.


8. Damaged or Defective Items:

   If you receive a damaged or defective product, please contact our customer service within 48 hours of receiving the order. We will promptly replace or refund the affected items.


9. Address Accuracy:

   Customers are responsible for providing accurate shipping information. Organic Tokri will not be held responsible for any delays or non-deliveries resulting from incorrect addresses provided by the customer.


10. Contact Information:

    For any queries or assistance regarding shipping, customers can reach out to our customer support team via email at organictokri@gmail.com or through our contact form on the website.


Organic Tokri reserves the right to update or modify this shipping policy at any time without prior notice. Customers are advised to review the shipping policy periodically for any changes.