Introduction

Welcome to Organic Tokri, operated by MDS Green Circle Co. in Guwahati, Assam. By accessing and using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our site.

Use of the Site

• Eligibility: You must be at least 18 years old to use our website. By using our site, you represent and warrant that you are at least 18 years of age.
• Account: You may need to create an account to access certain features of our site. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
• Prohibited Activities: You agree not to use our site for any unlawful purpose or any purpose prohibited by these terms. This includes, but is not limited to, violating any local, state, national, or international law or regulation, or submitting false or misleading information.

Products and Orders

• Product Descriptions: We strive to provide accurate descriptions of our products. However, we do not warrant that the descriptions are complete, current, or error-free.
• Pricing: All prices are listed in Indian Rupees (INR) and are subject to change without notice. We reserve the right to modify prices at any time.
• Order Acceptance: We reserve the right to refuse or cancel any order at any time. This may occur due to the unavailability of products, errors in product or pricing information, or other reasons. If we cancel an order after you have been charged, we will issue a refund in the amount of the charge.

Payment

• Payment Methods: We accept various payment methods, including credit/debit cards, net banking, and UPI. You agree to provide current, complete, and accurate purchase and account information for all purchases made via our site.
• Payment Security: We use secure payment gateways to process transactions. However, we are not responsible for any loss or damage arising from unauthorized access to your payment information.

Shipping and Delivery

• Shipping Policy: Please refer to our Shipping Policy for detailed information on shipping and delivery times.
• Delivery Issues: If there are any issues with your delivery, please contact us immediately at organictokri@gmail.com or call +91-84866-81527.

Returns and Refunds

• Return Policy: Please refer to our Return and Refund Policy for detailed information on returns and refunds page.
• Refund Process: Refunds will be processed according to our Return and Refund Policy. Please allow 8-10 business days for the refund to be credited to your account after the approval of your return.

Limitation of Liability

• No Warranty: Our site and products are provided on an “as is” and “as available” basis without any warranties of any kind, either express or implied.
• Limitation: In no event shall Organic Tokri, its directors, employees, or agents be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of the site or products.
  
  

Changes to Terms

• Modification: We reserve the right to modify these terms and conditions at any time. Any changes will be effective immediately upon posting on our site. Your continued use of the site after any changes constitutes your acceptance of the new terms.

Contact Us

If you have any questions about these Terms & Conditions, please contact us:

Email: organictokri@gmail.com
Phone: +91-84866-81527
Address: Organic Tokri
MDS Green Circle Co.
123 Green Lane, Guwahati, Assam, India